Frequently Asked Questions
Find answers to common questions about our platform and services.
What is Ayurveda?
Ayurveda is an ancient Indian system of medicine that focuses on holistic health through balancing the body's doshas (Vata, Pitta, Kapha) using natural remedies, diet, and lifestyle practices.
How do I book a consultation?
Simply search for a doctor by specialization or condition, choose your preferred doctor, select a convenient time slot, and complete the booking. You can choose between online video consultation or in-clinic visit.
Are the doctors verified?
Yes, all doctors on our platform are verified and licensed AYUSH practitioners with valid BAMS degrees and relevant experience. We verify credentials before listing any doctor.
What is the consultation fee?
Consultation fees vary by doctor based on their experience and expertise. Fees range from ₹400 to ₹600. You can see the exact fee on each doctor's profile before booking.
Can I get a refund if I cancel?
Yes, you can cancel your appointment. Refunds are processed as per our cancellation policy — full refund if cancelled 24 hours before the appointment, 50% refund within 24 hours.
Do I need to create an account?
Yes, you need to register an account to book consultations. Registration is free and quick, requiring only basic information and a valid phone number.
Is online consultation effective?
Yes, online consultations are effective for most health concerns. Our doctors provide personalized advice, prescribe herbal medicines, and suggest lifestyle modifications through video calls.
How are medicines delivered?
After your consultation, the doctor can prescribe medicines which can be ordered through our partner pharmacies. Delivery is available across India.
What payment methods are accepted?
We accept all major payment methods including credit/debit cards, UPI (Google Pay, PhonePe, Paytm), net banking, and digital wallets through our secure Razorpay integration.
