Policy
Shipping & Delivery Policy
Last updated: June 2026
📍
Delivery Areas
- We currently deliver to all locations across India.
- Delivery times may vary based on your location and product availability.
🚚
Shipping Charges
- Free shipping on orders above ₹299.
- A flat shipping fee of ₹40 is applicable on orders below ₹299.
- Some heavy or bulk items may have additional shipping charges, which will be displayed at checkout.
⏱️
Delivery Timeframe
- Metro cities: 2-4 business days.
- Tier-2 cities: 3-5 business days.
- Remote locations: 5-7 business days.
- Delivery times are estimated and may be affected by unforeseen circumstances such as weather or logistics delays.
📦
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email and SMS.
- You can track your order status in the "My Orders" section of your account dashboard.
🔧
Delivery Issues
- If your package arrives damaged, please contact us within 48 hours with photos of the damage.
- If you receive the wrong product, we will arrange a free replacement or refund.
- For delivery address changes, please contact us before the order is dispatched.
For any shipping-related queries, email us at info@onlinevaidyaji.com or call +91 84680 08464.